Job Location: Bangalore
Key Skills: 'C#','ASP','VB6',
COM,'DCOM','RDBMS','ASP.NET','VB.NET','.Net Framework'
Role: Software Engineer/ Programmer
email to divya@pinnacleblue.com
plz mail me your updated profile WITH the following details
1)current ctc
2)expected ctc
3)reason for change
4)notice period
5)current role and responsibilities
6)current designation
Thanks 'n Regards
Divya
30, Sai Enclave ,Road no 12
Banjara Hills, Hyderabad -34
About Pinnacle Blue : We are the preferred vendors for MNC clients
like SATYAM,MICROSOFT,GE HEALTHCARE,GE INFRASTRUCTURE,GE ENERGY,GE
INDUSTRIAL,GE POWER,SUMTOTAL,INTUIT,etc
etc
The Role
The DISTRIBUTED SERVICES Support team will be responsible for
delivering support for all Microsoft customers. Utilizing knowledge of
the customer environment, they will deliver timely and high quality
incident resolution focusing on root cause analysis, prevention, and
knowledge transfer. They will effectively manage cases and sub-cases
to ensure timely and high quality communication with customers and
resolution of all issues.
Responsibilities:
· Communicate with Microsoft enterprise customers via telephone,
email, and other electronic communications regarding problems.
· Analyze problems by using trace analysis, source code, and other
sophisticated debugging tools and develop solutions to meet customer
needs; may involve writing custom code.
· Participate in case triage meetings to share knowledge with other
engineers and develop efficient customer solutions.
· Write technical articles and sample programs for Microsoft's knowledge base.
Candidates Profile
Must Have
=========
1. Good understanding of C++ and OOPs concepts.
2. Good understanding of .NET Framework basic concepts
3. Expertise on C# or VB.NET
4. Expertise in web application development using ASP/ASP.NET.
5. Good understanding of ASP.NET Web Services
6. Basic understanding of Database concepts, RDBMS (SQL Server or Oracle)
7. Basics of COM/COM+ programming. Understanding of calling COM/COM+
Component from asp/asp.net is a huge advantage.
8. Basic understanding of Operating System Concepts (Memory
Management, Process Management)
Good to Have:
==========
1. Understanding .NET Interop and .NET Remoting will be an added advantage.
2. Knowledge of IIS.
3. Understanding of Distributed Architecture
4. Working knowledge of MSDTC/WSE/WCF will be a huge advantage.
Exp Level :
=========
4+ yrs on above mentioned skills.
Reporting to: Team Manager
The position requires working in EVENING / NIGHT SHIFTS and provides
VOICE-BASED SUPPORT
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